- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
I've visited this business several times for regular maintenance and repair. The service has always been fantastic. The wonderful woman in the office is friendly, knowledgeable, and very easy to work with. The mechanics are thorough, extremely knowledgeable, and straight forward without trying to up-sell you at every turn. This is the type of garage I grew up around. The money seems to go toward hiring highly qualified people, and not toward making the garage look trendy or sporty. If my mom lived in this area, Auto Performance Center is where her car would go. I can't give any higher praise than that.
Best Auto RepairGarner, North Carolina
Great service! I've been a few times now and they've been incredibly friendly each time. They have been very helpful; they fixed a check engine issue for a fair price. They're also very quick with the repairs. They diagnosed my check engine issue and fixed it that same day. I also had them look into another problem that my car has been having, and even though we haven't found a definitive answer, I greatly appreciate that they were willing to look at it as much and as in-depth as they did. They're great mechanics and don't give false info - other shops before them had diagnosed my car incorrectly, but once they looked at it, my issues were actually getting fixed. I definitely intend to keep using their services and highly recommend them to others. Update 6/16: I wanted to add to this about the issue we were unsure of - turns out it was as simple as replacing the gas cap, which they managed to figure out and fix for me!
Highly RecommendedGarner, North Carolina